FAQ

Are the Kangen Water machines safe for the environment?

Yes.  Enagic, Inc. was awarded the environmental grand-prix of the medical environment section from IEEU (International Earth Environment University). ?This environmental grand-prix is awarded to the company and organization which had service in natural environment or eco-business, and resulted in the award for the following reasons.

  1. Contribute to the pollution control of a river, such as enabling mitigation of detergent, through use of acid water with an electrolysis water generation machine etc.
  2. Kangen-Water By drinking, it contributes to reducing use of the PET bottle indirectly connected with environmental pollution.
  3. By installing an electrolysis water generation machine, Kangen-Water and acid water can always be used. "Disinfection washing in a health side" and living environments, such as "a lifestyle-related disease in a healthy side", are improved greatly.
  4. It is automatically alike with drink of Kangen-Water, and becomes realization of preventive medicine. It is simultaneously useful also for the sizable cut of national medical expenditures.  


What is the roll of pH in digestion?  

The saliva is secreted along with hormones which signal the stomach as to how to digest the food.  So water will have little to no acid released, heavy meals with proteins will have lots of acid released. The stomach like most other systems in the body require that the body be hydrated to work properly. The stomach relies upon a mucous with bicarbonate to prevent acid from attacking the stomach tissue itself, when dehydrated the stomach is subject to attack and acid reflux, ulcers and other diseases.

Answers for Distributors

Where do I get the pH drops after I use up the one's that comes with my machine?

The pH indicator solution is available through the Enagic website.


How do I know if someone has to pay sales tax?

If you live in California, New York, Illinois, Hawaii, British Columbia, or anywhere else there is an Enagic office, you are subject to the state tax. 


What are the shipping charges?

The cost is $18 to have your machine shipped to you within the United States unless you get the new SD501U (under-the-counter unit). Then it costs $36 to have your machine shipped to you within the US. Quicker shipping options are available at your expense. 


When is an alternate payer form required?

An alternate payer form is required when the name entered on the Applicant information section does not match the name on the credit card being used to purchase the machine. The alternate payer form is authorizing Enagic to charge your personal credit card for the person/business listed on the Applicant information section. You will also need to provide a copy of the front and back of your driver's license.


What is required for a company to get a machine?

If you are putting the machine in a company name you will be required to provide the following forms and documents.

  1. Product Order Form/Distributor Agreement
  2. W-9 with EIN#
  3. Return Policy
  4. Copy of Articles of Formation
  5. Copy of SS-4 (application form for the EIN#)
  6. Alternate payer form unless paying with the company credit card.